Ebanx - Home Page

ABOUT THE CHANNEL

The Report Channel is a way of expanding our commitment to transparency and ethics. This independent, confidential and impartial tool is available for the external and internal public of Ebanx.

It is forbidden to punish or retaliate, in any way, of the whistleblower or employee who has provided information in good faith to the Whistleblower Channel.

You are in a secure and confidential system, hosted outside the Ebanx environment, and administered by Contato Seguro.

What to report?

- Fraud (accounting or financial)
- Asset theft
- Corruption / Bribery - Facilitation Payment
- Moral harassment
- Sexual harassment
- Bullying
- Discrimination
- Physical aggression
- Conflict of interest
- Favoring Suppliers or Clients
- Leakage or misuse of information
- Destruction or damage to company assets
- Misuse of EBANX's resources
- Anything that violates the Law our Code of Conduct, Policies, Standards and Procedures.

HOW THE ETHICS CHANNEL WORKS

Via own number with live service or internet or applications, we guarantee anonymity and any record will suffer retaliation. The ombudsmen are available 24 hours a day, 7 days a week, 365 days a year, and calls are always free, from anywhere in the world.

Explanation of the flow of a record in the Contato Seguro channel. Anonymous Whistleblower reports through: phone with Psychologists, available 24 hours a day; form by the Site; App. The record is received by Contato Seguro specialists and then released to the Responsible Committee.

Don't worry: the computer's IP is not shared, nor any way of tracing the calls. Our tool is external and, thus, anonymity and confidentiality will always be guaranteed, confirming or not the complaints done.