Our company entered into a partnership with Contato Seguro (an outsourced and totally exempt organization for the implementation of this communication channel.
Through it, it is possible to send suggestions and reports of unethical or inconsistent conduct with our way of thinking and acting.
Contato Seguro serves companies from different segments, in several states of Brazil, contributing to the process of transparency and maintaining the ethical principles of its customers.
The channel is a safe and anonymous, tool, used by employees of Contato Seguro’s customers, who report facts that are potentially harmful to their companies.
In addition, the channel also allows employees to communicate suggestions for improvements to operational processes.
What happens after the complaint?
A specialized team from to Seguro will receive calls, messages via this website or Contato application to Seguro, will make a first analysis and direct the reports to the committee elected by our company, responsible for the investigation.
This committee shall review, investigate and take action when necessary.
No employee will be identified and everyone who accesses this channel will receive a protocol number to re-access the channel and monitor the investigation of their complaint or suggestion.