Choose the best way to contact GOL

To find out information or deal with matters not related to the Ethics Channel, choose one of the options below and contact us:

Contact GOL (Brazil)

24-hour service.
Local connection cost + taxes.
0300 115 2121

Contact GOL (Abroad)

24-hour service.
International calling cost.
+55 11 5504 4410

Smiles Call Center (Diamond and Gold Customers)

24-hour service.
Local connection cost + taxes.
0300 115 7007

Smiles Call Center (Smiles and Silver Customers)

Service from 6 am to 12 am, daily except holidays. Local connection cost + taxes.
0300 115 7001

GOL / GOLLOG CUSTOMER SERVICE

This service is exclusive for compliments, suggestions, complaints and cancellations.
0800 704 0465

GOLLOG Sales Center

Quotation, purchase, cargo information and tracking.
0300 1 465564

Hearing impaired care

Portuguese, English and Spanish 24-hour service. Toll Free
0800 709 0466