This channel is exclusive
to receive reports
about:
  • Cases of harassment (moral, sexual, bullying, etc.)
  • Behaviors contrary to Lojas Renner S.A.’s Code of Conduct
  • Conduct that violates current legislation or Lojas Renner S.A. policies, regulations, manuals, and other regulatory documents.
  • And, if you prefer, you can do it all completely anonymously

To talk to Lojas Renner S.A. about other matters, contact us..

Choose the best place to make your report

You can make reports keeping your information safe through 3 channels: website, telephone, and app.

Website

Make reports, edit, and track information about your reports with the guarantee of anonymity in one place.

App

Download the app to your smartphone and have all the website's features in the palm of your hand.

Telephone

You can report anonymously by calling (Brazil)
0800 900 9091 .

Contact
Customer Service

Need to talk to Lojas Renner S.A.? Click on the button and access the service channels.

Talk to Customer Service