Lojas Renner S.A. - Report

Lojas Renner S.A.’s Reporting Channel is a totally secure and confidential tool

Anyone can report irregularities such as bullying, harassment, fraud, robbery, and discrimination.

The whistleblower’s information will be received and processed by Contato Seguro; an external, independent company specialized in Reporting Channels.

Two things you need to know:

You can make your report anonymously, that is, without having to identify yourself;
To track the progress of your report, you will receive a protocol number. Write down and save your protocol number for consultation, as this is the only way to track your report, ok?

If your report is about: Complaints, Suggestions, Compliments, or Requests for information that involve Lojas Renner S.A., but that are not related to its EMPLOYEES, contact Customer Service.

Read with attention

For your report to be successfully completed, you must provide as much information as possible, including the evidence that you can gather. Then, it will be possible to validate the data in your report and take the necessary measures.

Below are some suggestions for making your report:

Expose the facts according to the truth.
Act with loyalty, kindness, and good faith.
Do not act impulsively.
Present the information that was requested from you to clarify the facts.

I have read and agree to the terms above.

Contact
Customer Service

Need to talk to Lojas Renner S.A.? Click on the button and access the service channels.

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