The Reporting Channel is a safe and confidential tool

When you accept the terms proposed on this page, you will be redirected to the form.

Two things you need to know:
  1. It is possible to make your report anonymously, without having to identify yourself.
  2. To monitor progress, write down and save the protocol number that will be generated. It will not be possible to generate a new number if it is lost.

The protocol number also allows you and the organization mentioned in the complaint to maintain a virtual and anonymous dialogue, through questions and answers.

Read carefully

All people who use the Channel will not be identified under any circumstances, as they choose to remain anonymous.

  • Your IP will not be tracked.
  • Your information will be protected.
  • The entire process takes place confidentially and confidentially.

After registering the report, Contato Seguro will forward a report on the complaint or suggestion to a specific committee of the company mentioned in the complaint.

Remember!

For your report to be completed successfully, it is important to include as much information as possible, including the evidence you can gather.

Your report may be closed without a conclusive response if it does not comply with the duties of:

  • Expose the facts with the truth.
  • Proceed with loyalty, kindness and good faith.
  • Do not act impulsively.
  • Present the information requested to investigate the allegations.

By filling out the form, you agree that Contato Seguro saves and sends the information provided to the company/organization contracting your services, enabling measures to be taken based on the analysis of the content of your responses. For more information about data protection, visit our Privacy Policy.

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