Humanized customer service

The Scala's reporting channel is staffed by highly skilled professionals who work independently to listen, support, and guide those going through situations of discrimination or harassment.

Raise a concern
Website

We guarantee the confidentiality of your identifier number (IP) under any circumstances.

App

Download the Contato Seguro app to your cell phone and have all the website's features in the palm of your hand.

Phone Number

You can also make your reports by phone .
Click here to check it out.
24/7 service. Your number will not be shared! Call now.
It's free!

Scala's promotes an open environment in which everyone is encouraged to raise integrity concerns.
  • Any form of retaliation is strictly prohibited;
  • Reports made in good faith are appreciated, but we recommend that they be submitted only when you genuinely believe that something inappropriate or illegal is occurring;
  • Scala's prioritizes confidentiality and discretion when handling reports, always seeking balance and fairness throughout the investigation process;
  • We will disclose only what is necessary to conclude the investigation.
Did you know? There are
many situations that
can be reported

Learn about the types of reports that can be made through the Ethics Channel.

Learn more
Frequently Asked Questions
about using the
channel

We answer the most common questions to help you use the Channel correctly. Check out the questions.

See questions