Our company entered into a partnership with Contato Seguro, an outsourced and totally exempt company, for the implementation of this communication channel, through which it is possible to send suggestions and reports of unethical conduct or inconsistent with our way of thinking and acting.
This company serves organizations from the most different segments, in several States of Brazil, contributing to the transparency process and to the maintenance of the ethical principles of the clients.
The channel is a secure and anonymous tool, used by employees of Contato Seguro client companies, so that they can report the occurrence of potentially harmful events to their companies. In addition, the channel also allows employees to formulate suggestions for improvements in operational processes.
A specialized team from Contato Seguro will receive calls or messages via this website, will make an initial analysis and direct the reports to the committee elected by our company, responsible for the investigation. This committee shall review, investigate and take action when necessary.
No collaborator will be identified and everyone who accesses this channel will receive a protocol number, with which they will be able to access the channel again and find out about the matter they reported.