Why does our company need the Women's Whitleblower Channel?
Our company aims to create a safe and healthy work environment for all women. In addition to adhering to current laws, such as the brazilian Law 14.457/22, we follow a set of norms present in our Code of Conduct:
A guide outlining the behaviors expected from our employees, suppliers, and business partners.
Nevertheless, malicious actions can occur, endangering not only the group but also our female employees and other colleagues.
That's why the Women's Channel exists!
Through it, you, as an employee, can report any irregularities that do not align with our values and laws, 100% anonymously, helping us maintain a consistently safe and healthy work environment for everyone.
How does it work?
The Channel is outsourced, managed by Safe Contact, an independent and impartial company, and all reports are handled by a 100% female team.
Women, if you identify or become aware of any irregularity:
Visit contatoseguro.com.br/en/canaldamulherciatradicional
Will my identity be protected?
Yes! All complaints are processed by Contato Seguro, a completely impartial organization with no ties to the company.
Your identity will not be disclosed under any circumstances.
Anonymity and confidentiality of information are guaranteed.
You will be 100% protected against any retaliation.
Your computer's IP address will not be identified.
What types of cases can I report through the channel?
You can and should report any behavior that puts women at risk and is not in line with the laws or our Code of Conduct. Examples include:
Moral or sexual harassment
Discrimination
Disclosure of confidential information
Abuse of power
Assault
Among others
Do I need to have evidence?
No. Based on your report, Contato Seguro will forward the information to an Ethics Committee, which will begin the investigation and take appropriate action. Measures will be taken only after the investigation of the irregularity.
If you have any evidence, it is important to forward it; the system allows you to attach any type of file (such as photos, videos, audios, etc.).
What benefits does the channel bring?
The Channel helps us keep the company safe for women, free from irregularities, by preventing and combating harmful behaviors.
The result is an increasingly healthy, welcoming, transparent, ethical work environment with more opportunities for everyone.
How can I follow up on my complaint?
When you make a complaint, a protocol number will be generated. To follow up, proceed as follows:
Visit contatoseguro.com.br/en/canaldamulherciatradicional
Scroll down to the 'Track your complaint' section
Enter the protocol number
Click on the arrow to proceed
The committee may request more information about the report through messages that can only be accessed with the protocol.