Our company has a Code of Business Conduct in order to express its principles and values. In addition to the laws in force, the document serves as a guide to the attitudes and behaviors of all our employees, third parties, and business partners.

However, there can always be some malicious part, and may put at risk other colleagues and the company as a whole. In view of this, we provide an Ethics Channel, through which you can report on cases of any nature and which you believe they are going against the laws or our Code of Business Conduct, Policies and values.

The Ethics Channel is managed by an independent and fully impartial company called Contato Seguro. When identifying or suspecting any irregularity, you can make a report by accessing the website www.contatoseguro.com.br/en/petroreconcavo or by calling 0800 515 2215. he call is free of charge.

The channel works 24 hours a day and its reports are received by Contato Seguro which are responsible for submitting them for analysis, investigation, and resolution.

When making a report, you get a protocol number, through which you can monitor the progress and resolution of your report.

No. Contact is made through an independent company entirely free and specialized service to get as much information about the case without compromising your anonymity. Under no circumstances will your phone number or your computer's IP address be identified.

You can and should report any behavior that you notice it is an inconsistent attitude towards what is expected from employees, third parties, and business partners. All situations that are not in accordance with the laws or the ethical principles and values of our company will be reported as well.

See some examples: fraud, corruption, waste of resources, disclosure of confidential matters, discrimination, moral , coercion, sexual harassment, abuse of power, aggression, unsuitable working conditions, etc.

To suggest improvements that you consider relevant for the development of our Company, access OUVIPETRO.

The Ombudsman channel exists to deal with internal and external complaints, suggestions, criticisms and praise. The messages will be reported to the Communication area.

Phone: 0800-071-8028 (Opening hours from Monday to Friday, from 7:30 am to 4:30 pm)
e-mail: ouvidoria@petroreconcavo.com.br

If you have any proof, the Contato Seguro system allows you to attach any type of file, photo, video, audio, etc. Even if you make a telephone report, the reporting channel professional will explain how to attach your evidence.

It is not mandatory to attach evidence, however, attaching it can help in establishing the facts.

After Contato Seguro receives a report, the case is referred to the CCGRC area – Compliance, Internal Control and Corporate Risk Management, who will begin the analysis, seeking all the necessary information to give the correct referral to the report.

With the support of the Ethics Channel, our company promotes a culture of transparency, ethics, and integrity. In addition, the channel inhibits conducts contrary to the principles and values of the company and as a result, we maintain a work environment better and free of irregularities.

Contato Seguro has its own team of highly qualified professionals to receive your reports. These people have no relation with our company and are completely free with respect to the content that will be reported.

You do not run any risk of having your voice or situation identified, disclosed or even leaked by anyone. Your IP is fully protected and, under no circumstances, our company or the committee responsible for investigating will be able to find out who made any anonymous report by the Contato Seguro system.

When making a report, you will receive a protocol number that can be used to track the progress of your report. To do this, you should access the website www.contatoseguro.com.br and choose the option CHECK THE ANSWER.

If you make a report via phone, the ombudsman’s office will inform you of the protocol number. We recommend that you write it down and follow up periodically to check the progress of your report. Occasionally, the committee may request you more information through messages that can only be accessed with this protocol and your contribution will be of utmost importance. Stay tuned and continue helping our company.