Copel - Make a report

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Make a report

WARNING! Complaints related to the provision of energy services, energy theft and / or irregular procedures should be directed to the following service channels:

Copel Services:
Copel Mobile: Free application for smartphones and tablets
Toll-free Telephone Number: 0800 51 00 116 - 24/7
Online Agency: www.copel.com

Copel Ombudsman:
Telephone Number: 0800 647 0606 (service on weekdays from 8 am to 6 pm).
E-mail address: ouvidoria@copel.com

This Reporting Channel is exclusive for receiving questions or complaints about fraud or irregularities that may result in losses for the company, or when there is non-compliance with laws, regulations or Code of Conduct.

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Click here for Code of Ethics

Would you like to identify yourself?
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To receive updates on your report, you can enter your personal email or phone number and remain anonymous. The company will not receive this information, which will be used by Contato Seguro exclusively to send notifications. Completing these fields is not mandatory, but it facilitates communication between you and the company.

E-mail

Mobile phone

What is the reason for your question or complaint? Please fill in the mandatory blanks.

What is your relationship with Copel?

What type of report best fits the fact that you are filing?

Indicate the company where the reported fact occurred:

Indicate the name of the company that provides services to Copel:

Indicate the city where the reported fact occurred:

Indicate the company and area / sector where the reported fact occurred:

How did you find out about this fact / transgression?

Do you know if any Director, Manager, Coordinator, Supervisor, or Leader is AWARE of the reported problem? Please fill in the mandatory blanks.

Indicate the name (s) of the Director (s), Manager (s), Coordinator (s), Supervisor (s), or Leader (s) AWARE: Please fill in the mandatory blanks.

Do you know if any Director, Manager, Coordinator, Supervisor, or Leader is directly INVOLVED in the reported fact? Please fill in the mandatory blanks.

Indicate the name (s) of the Director (s), Manager (s), Coordinator (s), Supervisor (s), or Leader (s) INVOLVED: Please fill in the mandatory blanks.

Do you know if any Director (s), Manager (s), Coordinator (s), Supervisor (s), or Leaders (s) tried to HIDE the reported problem?

(Although not directly involved, some people may have purposely ignored the problem, or committed to doing something, or stated that it was not a problem, or changed evidence)

Please fill in the mandatory blanks.

Please indicate the name (s) of the person (s) who attempted to HIDE the reported problem: Please fill in the mandatory blanks.

What do you want to report?

Describe in as much detail as possible what happened, indicating the name (s) of the person (s) who are involved, as well as when the event occurred and whether it is still occurring.

Please fill in the mandatory blanks.

Are there any witnesses? If so, indicate them.

Do you know if there is evidence on the fact? If so, indicate them.

(What and in what place (s) can evidence be found about the reported fact? Are there any documents to prove it? If so, where can it be found? Please specify in as much detail as possible. Remember: any information can be useful , however irrelevant it may seem to you. WARNING: DO NOT REMOVE OR GET IN CONTACT WITH ANY EVIDENCE OR PROOF, AS THE INVESTIGATION MAY BE HARMED.)

If possible, indicate the financial value involved in the reported fact:

If you have any suggestions on how to solve the problem, please describe it:

This type of report must be registered on Copel Services:

Copel Mobile: Free application for smartphones and tablets
Toll-free Telephone Number: 0800 51 00 116 - 24/7
Online Agency: www.copel.com

Copel Ombudsman:

Telephone: 0800 647 0606 (service on weekdays from 8 am to 6 pm).
E-mail: ouvidoria@copel.com

You are in a confidential environment, hosted outside Copel's System and managed by Contato Seguro.

By completing the form, you agree to Contato Seguro to save and send the information you provide to the contracting company / organization for your services, enabling action to be taken from reviewing the content of your responses. For more information on data protection and user rights, please visit this link.

I have read and agree to the above term

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