Our company has entered into a partnership with Contato Seguro (athird-party and totally exempt organization), for the implementation of this communication channel.
Through it, it is possible to send suggestions and reports on conduct that are unethical or inconsistent with our way of thinking and acting.
Contato Seguro serves companies from various segments, in several states of Brazil, contributing to the process of transparency and maintenance of ethical principles of its customers.
The channel is a safe and anonymous tool, used by Contato Seguro customers’ employees, who report potentially harmful facts to their companies.
In addition, the channel also allows employees to submit suggestions for improvements to operational processes.
What happens after whistle blowing?
A specialized team from Contato Seguro will receive the calls or the messages via this website, and will make a first analysis and direct the reports to the committee elected by our company, responsible for the investigation.
This committee will analyze, investigate and take action when necessary.
No employee will be identified and everyone who accesses this channel will receive a record number to access the channel again and follow up on the investigation of their complaint or suggestion.