This channel was created so that you can report any suspected or known violations of applicable laws, the Kiwify Code of Ethics and Conduct, and/or its internal policies, committed by its employees, suppliers, and business partners.
Every reported situation goes through the filter of Contato Seguro, an independent and specialized company that ensures confidentiality and proper handling of each case, guaranteeing that we remain free from conflicts of interest. Reports are received in good faith and handled with seriousness. Therefore, we expect everyone to use this channel responsibly.
Once received, reports are analyzed by Kiwify's investigation team, ensuring a safe, confidential, and impartial process.
In order to create a neutral and completely anonymous environment, we have partnered with Contato Seguro, a third-party and fully exempt organization.
The Whistleblower Channel is a place where you can send suggestions and reports of unethical or inconsistent conduct with our way of thinking and acting. Your information is protected.
Contato Seguro serves companies from different segments, in several states of Brazil and more than 37 countries, contributing to the transparency process and to the maintenance of the ethical principles of each client.