Why make
a report?

Your collaboration makes all the difference. Together we build an ethical company, free from harassment, discrimination, fraud, among others.

Make a report
How the
Reporting Channel works

You can make your report through the website or app

Make a report
Website

Make reports, edit, and track information about your reports with the guarantee of anonymity in one place.

App

Download the app to your smartphone and have all the website's features in the palm of your hand.

Telephone

You can report anonymously by calling (Brazil)
0800 900 9091 .

It's safe to use
Reporting Channel
  • Guarantee of safety of your information
  • Protection against retaliation
  • Respect, confidentiality, and reliability
Did you know? Many
situations
can be reported

Learn about the types of reports that can be made through the Reporting Channel.

Learn more
Frequently asked questions
about using the
channel

We answer the most common questions to help you understand your report. Check out the questions.

See questions
Contact
Customer Service

Need to talk to Lojas Renner S.A.? Click on the button and access the service channels.

Talk to Customer Service