You are in a safe and confidential enviroment, hosted outside the Petrobas Group and managed by Contato Seguro.
We promote a protection environment against any form of retaliation to those who, in good faith, denounce the practice of crimes, acts of dishonesty, violation of rules and/or laws or any other illegal act practiced against the company.
Petrobras Denouncement Channel
The denouncement channel is a way to augment our commitment to transparency and ethics.
This independent, confidential and impartial tool is available to external and internal audiences of Petrobras and its controlled companies.
You can register
denouncements on the following topics:
- Fraud
- Corruption
- Money Laundering
- Harassment
- Discrimination
- Safety, Environment, and Health
- Other Irregularities
What is
considered
an irregularity?
Actions or omissions that are against the law or against the Code of Ethics of the Petrobras Group and the Code of Conduct that may cause losses to Petrobras and its controlled companies, its employees, collaborators, shareholders and other stakeholders.
In case your denouncement is not related to the cases aforementioned, and you want to make a complaint, request for information, give an opinion or suggestion, consult or make a compliment, please go to Petrobras General Ombudsman Office website.
How to make your
denouncement
Your denouncement
can be made:
Via Internet
Accessing the form to make your denouncement. Your computer's IP won't be identified in any circumstance.
By telephone
Call free of charge.
| Angola* | +244 227-280-210 |
| Benin | +55 51 3095-6926 |
| China | +55 51 3095-6926 |
| Gabon* | +55 51 3095-6926 |
| Japan* | 0800-222-0397 |
| Libya* | +55 51 3095-6926 |
| Namibia* | +264 833-300-073 |
| Netherlands* | 0-800-022-0246 |
| Nigeria* | +234-12278874 |
| Singapore* | 800-852-3304 |
| Tanzania* | +55 51 3095-6926 |
| Turkey* | 00-800-113-5606 |
| United Kingdom* | 0808-189-3335 |
| United States* | 1-800-756-2460 |
The channel is available 24 hours a day, seven days a week. The calls are answered by specialists trained to obtain the maximum information about the denouncement, without compromising the anonymity and safety of the source. The telephone number that originated the call will not be identified in any circumstance.
* The telephone carriers from these countries have limitations that may potentially prevent calls from being placed. In case you are not able to make a call to the telephone number from your country, please try an international collect call to "+55 51 3095-6926".
All information will be received by Contato Seguro, an external and independent company, specialized in receiving denouncements.
After registering the denouncement, Contato Seguro will forward, with assurance of anonymity, the information to the Petrobras General Ombudsman Office which will analyze and determine the area responsible for conducting the investigation.