How the Ethics Channel works

Your denouncement is received by Contato Seguro, an independent company, to ensure safety and confidentiality. You only identify yourself if you wish to do so.

Your denouncement can be submitted and tracked confidentially using the protocol number provided at the end. All denouncements are sent to the POWERCHINA's compliance team, where they are analyzed and answered. It is through the protocol number that the compliance team can communicate with you.

Denouncements, suggestions, and questions can be made in Portuguese, English or a Chinese, by telephone at 0800 800 1061, from a website or an app, available 24/7. Calls are always toll-free from anywhere in the country.

Website

Make denouncements, update, and track information about your denouncements with the guarantee of anonymity in one place.

App

Download Contato Seguro's app to your cell phone and have all the website's features in the palm of your hand.

Phone

If you prefer, you can also make your anonymous denouncements by calling
0800 800 1061.
Service 24/7. Call now. It's toll-free!