The SICPA South America Ethics Channel is a totally secure and confidential tool
The whistleblower's information will be received and processed by Contato Seguro, an external, independent company specialized in Ethics Channels.
Two things you need to know:- You can make your report anonymously, that is, without having to identify yourself;
- To track the progress of your report, write down and save the protocol number that will be generated. It will not be possible to generate a new number if it is lost.
If your report is about: Complaints, Suggestions, Compliments or Requests for information involving Ceptis, please, contact us at + 55 21 3035-7200 | Talk to Customer Service
For your report to be successfully completed, you must provide as much information as possible, including the evidence that you can gather. Then, it will be possible to validate the data in your report and take the necessary measures.
Your report may be closed without a conclusive response if you are not under the duties of:
- Expose the facts according to the truth;
- Proceed with loyalty, kindness and good faith;
- Don't act impulsively;
- Provide the information trequested to clarify the facts.
For general administrative
questions, please, contact
the CSC
Do you have questions about our polices and procedures?
Please contact the SICPA South America Compliance team by e-mail: br.compliance@sicpa.com