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Remember: you can make your complaint through a free call on 0800 713 0707.

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To receive updates on your report, you can enter your personal email or phone number and remain anonymous. The company will not receive this information, which will be used by Contato Seguro exclusively to send notifications. Completing these fields is not mandatory, but it facilitates communication between you and the company.

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Thank you for contacting the SSA Ethics Line. This channel was developed so that situations that do not comply with the Code of Ethics and Conduct can be reported safely. The SSA Ethics Line is an independent channel, managed by the company Contato Seguro, which has the necessary experience to obtain information in situations such as misconduct, fraud and misappropriation of funds, ensuring the anonymity and confidentiality of information received through the website, 0800 line and application.

ATTENTION! The Channel should not be used for questions, complaints, suggestions or criticisms related to the products, and services provided. In such cases, you should contact Customer Service (SAC) on 0800 648 9001, (62) 9 9972-7017, or sac@ssa-br.com

To access the Code of Ethics, click here.

What is your relationship with SSA?

What do you think is wrong or can it improve?What is your suggestion?
(Please, describe in as much detail as possible the process(es) or procedure(s) that in your opinion should be changed to the benefit of the company and workers, employees, and partners by specifying what these changes would be and what are the benefits of its implementation.If possible, state the department/sector to which you refer.)

Please, state the person(s) by specifying the position(s) he/she has held, that you think is (are) responsible for implementing the changes you are suggesting?

Have you tried to make this suggestion directly to that(those) person(s)?

What was the reaction of this(these) person(s)?
(Please, state if your suggestion was well accepted, if it was denied or ignored.)

By completing the form, you agree to Contato Seguro to save and send the information you provide to the contracting company / organization for your services, enabling action to be taken from reviewing the content of your responses. For more information on data protection and user rights, please visit this link.

I have read and agree to the above term

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