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ABOUT THE CHANNEL

The Report Channel is a way of expanding our commitment to transparency and ethics. This independent, confidential and impartial tool is available for the external and internal public of Transfero.

It is forbidden to punish or retaliate, in any way, of the whistleblower or employee who has provided information in good faith to the Whistleblower Channel.

You are in a secure and confidential system, hosted outside the Transfero environment, and administered by Contato Seguro.

HOW THE WHISTLEBLOWER CHANNEL WORKS

The records of complaints, suggestions and questions can be made through the website or application. It is not necessary to identify yourself, and anonymity is guaranteed.

Explanation of the flow of a record in the Contato Seguro channel. Anonymous Whistleblower reports through: phone with Psychologists, available 24 hours a day; form by the Site; App. The record is received by Contato Seguro specialists and then released to the Responsible Committee. Explanation of the flow of a record in the Contato Seguro channel. Anonymous Whistleblower reports through: phone with Psychologists, available 24 hours a day; form by the Site; App. The record is received by Contato Seguro specialists and then released to the Responsible Committee.

Don't worry: the computer's IP is not shared, nor any way of tracing the calls. Our tool is external and, thus, anonymity and confidentiality will always be guaranteed, confirming or not the complaints done.