Zenvia - Report misconduct

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Report misconduct

Attention! The Ethics Channel should not be used for questions, complaints, suggestions or criticisms related to the products and services provided. In such cases, you have to contact the Customer Service (SAC) at the number 0800 6464 777 or help@zenvia.com.

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Click here to download the Code of Conduct

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To receive updates on your report, you can enter your personal email or phone number and remain anonymous. The company will not receive this information, which will be used by Contato Seguro exclusively to send notifications. Completing these fields is not mandatory, but it facilitates communication between you and the company.

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Are you a Zenvia employee?

Which type of complaint best describes the fact you are reporting?

Please specify.

Indicate the unit/location where the fact you are denouncing occurred:

Please specify.

Indicate the departament where the fact you are denouncing occurred:

Regarding the fact you are denouncing, you are:

Do you know if a Director or Manager, is AWARE of the problem reported?

Indicate the name(s) of the Director or Manager, AWARE:

Do you know if a Director or Manager is INVOLVED in the problem reported?

Indicate the name(s) of the Director or Manager, INVOLVED:

Do you know if a/any Director(s) or Manager(s)has/have tried to HIDE the reported problem?

(Even though they may not be directly involved, some people may purposefully have ignored the problem, promised to do something, stated it was not a problem, or tampered with evidence)

Indicate the name(s) of (the) person/people who tried to HIDE the reported problem:

What do you want to denounce about?

Describe, in as much detail as possible, what happened, indicating the name(s) of (the) person/people involved.

Please fill in the mandatory blanks.

Are there any witnesses? If it is the case, indicate them.

Do you know if there is evidence to prove the fact being denounced? If so, indicate them.

(What are they and where can evidence regarding the fact denounced be found? Are there any documents that prove this fact? If yes, where can they be found? Specify in as much detail as possible. Remember: any information may be useful, as irrelevant as it might appear to you. ATTENTION: DO NOT REMOVE OR TOUCH ANY FORM OF EVIDENCE OR PROOF, SINCE YOU MAY HARM THE INVESTIGATION.)

If possible, indicate the financial amount involved in the fact reported:

If do you have some suggestion in order to solve the problem, please describle:

By completing the form, you agree to Contato Seguro to save and send the information you provide to the contracting company / organization for your services, enabling action to be taken from reviewing the content of your responses. For more information on data protection and user rights, please visit this link.

I have read and agree to the above term

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