This channel is exclusive
to receive reports
about:
  • Non-compliance with laws or internal regulations (code of conduct, policies, procedures etc.)
  • Corruption / fraud / bribery
  • Product tampering / management reports / financial statements
  • Conflict of Interest with customers / suppliers / kinship / emotional relationship
  • Theft / robbery / misappropriation / improper destruction of company products or assets
  • Leakage or misuse of confidential, sensitive, or strategic information
  • Moral harassment / sexual harassment / sexual misconduct / inappropriate behavior
  • Discrimination, behavior deviation, and others

To discuss issues other than complaints, contact Customer Service.

Choose the best place to make your report

You can make reports keeping your information safe through 3 channels: website, phone, and app.

Website

Report, edit, and track information about your reports with the guarantee of anonymity in one place.

App

Download the app to your phone, register the name of the company to whom you will make the complaint and make your report.

Phone Number

If you prefer, you can also make your anonymous reports by calling.
Access here .
Service 24/7. Call now. It’s toll-free!

Contact
Customer Service

Do you need to talk to Grupo Eurofarma? Click on the button and access the service channels.

Talk to Customer Service