When you submit a report, you will receive a protocol number that you can use to track its progress.
To do so, you must access the website contatoseguro.com.br and choose the option CONSULT ANSWER.
If you file a report by phone, the call center will also provide you with your protocol number. We recommend that you write down the number and periodically follow up to check on the progress of your report.
Occasionally, the Ethics Committee may request more information through messages that can only be accessed with the protocol number.
Be aware that your contribution will be of the utmost importance. So stay attentive and keep helping our company!