The CVC Corp reporting channel is a completely secure and confidential tool
ATTENTION! CVC Corp's Ethics Channel serves to register reports on topics pertaining to the Code of Ethical Conduct and should not be used to communicate questions, suggestions, or complaints.
For cases related to benefits (food and meal vouchers, transportation vouchers), consult the People and Management Area.
Regarding travel packages, you should contact:
• SAC CVC Viagens via phone +55 (11) 2191-8789 (Greater São Paulo) or 0300-789-8989 (other regions), Monday to Friday from 8am to 8pm, and Saturdays from 9am to 1pm.
• SAC Submarino Viagens +55 (11) 3003-2989 (Greater São Paulo) or +55 (11) 3531-5275, Monday to Friday from 9am to 9pm, and Saturdays from 10am to 6pm.
If in doubt, consult our Code of Ethical Conduct or the Compliance Area (compliance@cvccorp.com.br).
- You can make a report anonymously, that is, without having to identify yourself;
- To track the progress of your report, you will receive a protocol number. Write it down and save your protocol number for consultation, as this is the only way to follow up on your report, okay?
For your report to be completed successfully, it is important that you provide as much information as possible, including any evidence you can gather. Thus, it will be possible to validate the data in your report and take the necessary measures. Your report may be closed without a conclusive response if you do not comply with the following duties:
- Expose the facts according to the truth;
- Act with loyalty, kindness and good faith;
- Do not act impulsively;
- Present the information requested to clarify the facts.
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