Lojas Renner S.A. - Make a report

Home page » Make a report

Make a report

This channel is dedicated solely to receive reports of illegal or unethical acts involving the Lojas Renner group. If you wish to make a complaint or suggestion, please contact us through our service desk at the youcom.com.br Website.

To ensure you greater security and comfort, you can submit you report anonymously or, if you prefer to identify yourself, we ensure complete confidentiality of your identity. All reports received are investigated by a qualified, unbiased team, ensuring the information security and the proper investigation of the facts.

To help us ascertain the fact as efficiently as possible, reports should be submitted with as much information as possible, thus facilitating the identification of those involved and their actions.

Would you like to identify yourself?
Yes No

What is your relationship with Youcom?

Enter your E-mail:

(only if you wish, filling in is not mandatory).

Enter your CNPJ:
Example: 00.000.000/0000-00

(only if you wish, filling in is not mandatory).

Enter your registration:

(somente se desejar, o preenchimento não é obrigatório).

Which type of complaint better suits the fact that you are reporting? Please fill in the mandatory blanks.

Indicate the State of the site where the fact you are reporting occurred:

Indicate the city where the fact you are reporting occurred:

Name the unit where the fact that you are reporting happened:

Name the branch/sector where the fact that you are reporting happened:

How did you become aware of this fact/infringement?

Do you know if any Director, Manager, Coordinator, Supervisor or Leader is AWARE of the problem you are reporting?

Indicate the name (s) of the Director (s), Manager (s), Coordinator (s), Supervisor (s), or AWARE Leader (s):

Do you know if any Director, Manager, Coordinator, Supervisor or Leader is directly INVOLVED in the fact you are reporting?

State the name(s) of the Director(s), Manager(s), Coordinator(s), Supervisor(s) or Leader(s) who is/are INVOLVED:

Do you know if any Director(s), Manager(s), Coordinator(s), Supervisor(s) or Leader(s) attempted to HIDE the problem you are reporting?

(Although they are not directly involved, some people may be purposely ignored or a problem, or committed to doing something, or a claim that it was not a problem, or altered evidence)

State the name(s) of the individual(s) who attempted to HIDE the problem you are reporting:

Enter here the name (if possible, the full name) of the person(s) you are reporting:

What else would you like to report?

Describe in the most detailed way what happened, stating the name(s) of the individual(s) who is/are involved, as well as when the fact happened and if it still happens.

Please fill in the mandatory blanks.

Are there witnesses? If yes, name them.

Do you know if there is evidence of the fact? If so, indicate them.
(What and in what place (s) can evidence be found about the reported fact? Are there documents to prove it? If so, where can it be found? Please specify in as much detail as possible. Remember: any information can be useful , however irrelevant it may seem to you. WARNING: DO NOT REMOVE OR CONTACT WITH ANY EVIDENCE OR PROOF, AS THE INVESTIGATION MAY BE HARMED.)

Hello, how are you?

This channel is used to report unlawful or unethical acts involving the Lojas Renner group.

If your contact is for another demand, you must contact us through our call center, on the website youcom.com.br.

Thanks.

By completing the form, you agree to Contato Seguro to save and send the information you provide to the contracting company / organization for your services, enabling action to be taken from reviewing the content of your responses. For more information on data protection and user rights, please visit this link.

I have read and agree to the above term

Forward

Contact
Customer Service

Need to talk to Lojas Renner S.A.? Click on the button and access the service channels.

Talk to Customer Service