For the operation of the Ethics Line, Votorantim Cimentos has entered into an outsourcing partnership with Contato Seguro, an independent company operating in the area of compliance and complaint management. This company serves organizations from different segments, both in Brazil and abroad, contributing to the process of transparency and for the maintenance of companies’ compliance environments and cultures.
Contato Seguro makes available several safe and anonymous tools for employees, customers and partners to report the occurrence of behaviors that can be potentially harmful to Votorantim Cimentos. The channel also allows users to ask questions about processes and topics related to the Votorantim Cimentos Code of Conduct.
A specialized team from Contato Seguro will receive the calls or messages via this website or app, perform the preliminary analysis and send the reports to the Votorantim Cimentos Business Ethics Office team responsible for managing the channel. This team will review and direct all reports that include the minimum amount of information necessary to proceed with an investigation to those in charge of the investigations.
No individuals submitting reports will be identified, unless they choose to be, and everyone who has access to this channel will receive a reference number, with which they can access the channel to check the status of their case, provide additional information or respond to questions to assist in the investigation and resolution.
